Welcome to Blackhall Medical Centre

Surgery Hours
We provide NHS care from 8:00am to 6:00pm Monday to Friday. Consultations are by appointment between 8:30am and 5:00pm Monday to Friday. In addition, there is one evening surgery per week, on a Tuesday or Wednesday evening.

Out of Hours Service
If you require emergency or urgent medical attention outwith surgery hours, please contact NHS 24 on 08454 24 24 24 or at www.nhs24.com.

Access
There is a ramp leading to the main entrance of the surgery which can be used by disabled persons. All surgeries are on the ground floor and there is a disabled toilet and nappy changing facilities. Click here for a map of our location.

Special Services
We provide a full range of Minor Surgery, Maternity, Contraceptive and Child Health Surveillance services. Patients are offered a consultation for a health check as part of our programme for Health Promotion.

Newsletter
Click here to download our 2012 Autumn Newsletter (PDF).

Patients’ Rights and Responsibilities
At Blackhall Medical Centre, we aim to provide a prompt, courteous, and quality service. We anticipate that patients will also be courteous, and to notify us if they are unable to keep appointments. If a patient is violent or abusive to any member of the practice team, we reserve the right to request removal of their name from the practice register.

Complaints Procedure
If you have a complaint about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of the NHS system for dealing with complaints.

Personal Health Information
Blackhall Medical Centre confirms the right to privacy with respect to the computerised or manual processing of personal data. A full information leaflet on the uses of personal health information is available from reception.

In summary, your information will be used for your benefit by health care professionals at Blackhall Medical Centre. It will also, where appropriate, be forwarded to other health care professionals who are involved in your care. Anonymised data is used for audit and research purposes.

General Health Advice
Information and advice on many common conditions can be found on the NHS 24 website at www.nhs24.com

Your local chemist will be happy to advise you on many common ailments. Under the Minor Ailments scheme, a pharmacist with whom you are registered can provide treatment for these, and for patients (including children) who are exempt from prescription charges.

Minor Injuries Clinic
The Minor Injuries Clinic at the Western General Hospital is run by Specialist Nurse Practitioners who are able to assess, diagnose, treat and/or refer as appropriate, patients with a wide range of minor injuries.

Useful Telephone Numbers

Blackhall Medical Center:
Telephone:332 7696
Fax:315 2884
Prescriptions:311 7166
District Nurses:332 0577
Health Visitor:332 4091
Out of Hours (NHS 24):08454 24 24 24
 
Chemists:
Lindsay & Gilmour Pharmacy (22 Hillhouse Road)332 3602
Boots Chemist (58-60 Main Street, Davidson Mains)312 8600
Boots Chemist (8 Craigleith Park)332 6114
 
Western General Hospital:
Western General Hospital Appointments537 1346
Minor Injuries Clinic, Western General537 1330
 
Taxi Companies:
City Cabs228 1211
Castle Cabs228 2555
 
A List of GPs can be obtained from:
NHS Lothian537 8423
Primary Care Contractor Organisation
Pentland House
47 Robb's Loan
Edinburgh
EH14 1TY